Not a Tail-Wagger? We Offer One-Time Exchanges
At Zoe’s Barkery & Kitchen, we are committed to making tails wag with our wholesome dog treats! We stand behind their quality, and we want you and your pup to be completely satisfied. Please note that our treats are made fresh and intended for immediate enjoyment, but we understand that sometimes things don’t go as planned. If something’s not right, we want to make it right.
If your dog isn’t loving their treats, we offer a one-time exchange per purchase for another flavor of equal or lesser value. We get it—sometimes pups are picky!
To qualify:
Exchange requests must be made within14 days of delivery
A photo of the product (even if opened) must be provided
No returns are required—we don’t need the product back
This is limited to one exchange per order
If your treats arrived damaged or incorrect, please notify us within 7 days of delivery. We’ll quickly send a replacement or issue store credit.
Email: [email protected] with:
Your order number
A brief description of the issue
A photo of the item and packaging (if applicable)
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